DOGS - All dogs need to be fully vaccinated with their standard annual vaccines (Distemper, Hepatitis, Parvovirus, Leptospirosis, Parainfluenza) plus the kennel cough (Bordetella) vaccine to be able to stay with us. The kennel cough vaccine lasts for 1 year and should be given at least 1 week before coming to stay in the kennels depending on the type given. Should a restart of the vaccination programme be required this is a 6–8 week process.

CATS - All cats need to be fully vaccinated with their standard annual vaccines (Infectious Feline Enteritis, Feline Viral Rhinitis, Feline Calicivirus).

As part of the terms of our license granted by Swansea Council, we are required to see vaccination cards every time your animal comes to stay with us, and before we confirm their initial boarding with us.

Absolutely. We ask all customers to come and look around the kennels or cattery before we confirm

their first booking with us. We offer viewings by appointment Monday – Saturday 10.00am-2.00pm

(Fridays 12.00pm – 2.00pm).

We would rather that you come to meet us, see what we offer and have the opportunity to ask any questions than pay a deposit. However, if you are unable to visit, either due to infirmity, closeness of booking, or your home location, then we do take a deposit of either a minimum 2 day stay or 25% of the total cost of the booking, whichever is the higher amount.

We will hold the space for 7-10 days to allow you time to arrange to visit. If we have not heard from you in this time, then we will phone you to either make an appointment or to release the space.

We do not take cats or dogs under 6 months for boarding; we do not believe that being separated from their owners at such a crucial developmental stage is suitable for animals that young. Please do chat with us about boarding younger animals as a trial stay is often a benefit if possible. There is no maximum age, we base this on overall health of your pet.

No, we do not need to see proof of insurance; we are fully insured, and this covers your dog for the entirety of their stay, whilst on our premises. Any pre-existing conditions are not covered by our insurance.

No, they do not; we do not mix animals unless from the same family and you have requested that we do so.

No, they will not; we do not mix animals unless from the same family and you have requested that we do so. They will be able to see and interact with other dogs and cats but will not be out together.

No. Cats and dogs are kept in different boarding blocks.

Yes, we do, however we do suggest that owners of giant breeds do take the time to visit other kennels and be sure that we are the correct fit for their dog. If you do have a dog breed we are either unsure of the size or temperament of, we will ask you to bring the dog along for your viewing so we can gauge the correct size and type of pen for them.

Yes, we do.

If we are only able to house your dog in a certain type of pen, either due to medical or behavioural needs, then we will charge them at the largest size singular dog that is able to be boarded in there.

• Their vaccination card

• Dogs – on a lead that fits securely. All dogs should wear a tagged collar unless exempt.

• Cats – in a cat carrier

• Any medication required.

• If on a specialist/medical/raw food diet, please bring this bagged into labelled daily portions. Food is provided in the price of boarding.

• If you would like to bring a small, labelled blanket and/or favourite toy for your dog or cat’s comfort you are welcome to do so.

Drop off times are Monday – Saturday 10.00am – 2.00pm, Sunday 10.00am – 1.00pm

Collection times are Monday – Saturday 10.00am – 5.00pm, Sunday 10.00am – 1.00pm

We provide food within our prices.

Dogs: We offer three different types of dry food & one tinned food

1. Arkwrights – Chicken

2. Burns Alert – Chicken & Rice

3. Gelert Country Choice – Salmon & sweet potato. This is gluten free & hypoallergenic.

Dylan tinned food in jelly

We also have some sardines and tuna in stock to tempt fussy eaters, and all dogs have a bedtime biscuit. Please let us know if your dog has any allergies. We do have freezer space to store raw food, but this is limited, so please let us know in advance if your dog is raw fed.

If your dog is on their own food or a specialist diet, then we do ask that you bag their dry food into labelled daily portions, wet foods should be clearly marked with the portion size.

Cats: We offer three different types of wet food & one dry food

1. Felix pouches in jelly

2. Whiskars pouches in jelly

3. Gourmet Perle

GoCat dry biscuits (poultry)

We also have some sardines and tuna in stock to tempt fussy eaters. Please let us know if your cat has any allergies.

If your cat is on a specialist diet, then we do ask that you bag their dry food into labelled daily portions, wet foods should be clearly marked with the portion size.

Included in the price is all beds, bedding, standard bowls, cat litter and trays. If your dog requires a stand for food and water, please let us know as we do have a limited number of them. Likewise, should your dog have a gulp feeder than we do ask that this is brought in to us clean and clearly labelled.

All dogs have access to a segregated external run as well as their own individual indoor pen. We also have two 10m x 10m grass runs that we rotate dogs into throughout the day. This is based on dog’s individual needs plus the weather! Cats have access to a fully enclosed external play area. There is gated security for each block as well as for the site as a whole.

• Our postcode is SA6 6PB

• or we are on Google Maps as Kerry Lee Boarding Kennels & Cattery

• Please remember that you must turn at The Mason’s Arms, or they will miss us, we are 300yards from The Mason’s on the Left!

When you get to us:

• Come straight through the metal gate (the house is our home), no need to ring the bell!

• Reception is the light green building on the left, if the door is closed then open it and head on in

• Go straight into Reception, if no one is in there please press the bell on the desk to call someone down to Reception

Yes please! We spent the vast majority of our time with the animals and away from the office so always leave a message and we get back to you as soon as we are able to.